The second-hand marketplace Members Share Displeasure Over Sizing Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has updated its sizing categories for female and kids' apparel but did not contact all users about the change.
Social Media Backlash
Numerous buyers and vendors have taken to social media saying Vinted listings now show an altered size classification compared to what was initially listed due to the recalibration.
Vinted explained the revised method more closely matches similar services.
The platform has recommended to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Size Classification Changes
Previously, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Shopper Stories
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Manual Updates
A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: earlier, the platform withdrew an update to its shipping options following member complaints.
